Shipping Information

Information about our shipping options:

Shipping within Canada

We now offer $20 flat rate shipping within Canada!
Orders will be shipped via UPS or other private courier — with the exception of PO Boxes or rural and remote addresses where courier shipping is not feasible, in which case we will use Canada Post.

This $20 flat rate will be automatically applied at checkout to any orders shipping to a Canadian address.

International customers excluding the USA:

Due to the wide range in international shipping rates, we are not able to offer flat rate shipping outside of Canada & the US. Canada Post options will be calculated automatically at checkout for orders shipping to addresses outside of these countries. If after your purchase we are able to find a better rate with another carrier, we will contact you.

 

US customers:

This is a work in progress! There are many more steps (and tariff codes) than there were before the US Government increased tariffs on Canadian goods and eliminated the $800 de minimus.

We believe our pottery to be CUSMA-compliant and not subject to the new tariffs.

We are currently offering $35CAD flat-rate shipping to the United States as our solution to shifting tariff legislation. In our experience, this amount covers most possibilities of shipping to the United States. If our costs end up deviating significantly from this, we will need to contact you in order to proceed.

Additionally, food items being shipped to the United States may be subject to additional regulations that we are not currently prepared to ensure we can conform to, so we will not be able to ship any chocolate, liquorice, etc. to the US at present.

Please also note that while in the past we have been able to combine multiple purchases shipping to the US into one package, we can no longer accommodate this because of how it complicates the customs declaration.

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Please email us if you have questions or would like to know more about your specific options before placing your order.

Link to Alexis' email

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Customers are responsible for any duties or tariffs incurred on their orders.

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